Terms of service
Welcome to Zarhin Kali! By accessing our website and placing an order, you agree to the following terms and conditions. Please read them carefully.
General Information
Zarhin Kali is a family-owned business based in Toronto, ON, Canada. We are dedicated to providing high-quality products that celebrate our Afghan heritage.
Order Acceptance
All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, inaccuracies in product or pricing information, or suspected fraudulent activity.
Payment Terms
We accept payments through secure methods, including credit card and PayPal. By providing payment information, you confirm that you are authorized to use the selected payment method.
Shipping Policy
We offer worldwide shipping. Orders are typically processed within 1-3 business days. Shipping times are as follows:
- Canada: 3 to 5 business days
- United States: 5 to 12 business days
- International: Up to 3 weeks
Please note that orders may be subject to delays due to various factors, including customs processing and carrier issues.
Sales Policy
All sales are final. We do not accept refunds or exchanges. We encourage you to review your order carefully before completing your purchase.
Custom and Personalized Orders
For custom and personalized orders, please contact us at Zarhinkali@gmail.com or via Instagram @Zarhin.Kali. Details on customization will be discussed and agreed upon before processing.
Sizing Information
Sizing and measurements are provided in the product details. Measurements may vary by 1-2 inches due to fabric characteristics. We recommend checking sizing carefully before placing an order.
Children & Potential Hazards
When it comes to small items on kids' clothing, it's important to be aware of potential hazards. Here are some things to watch out for:
- Buttons: Loose or small buttons can pose choking hazards if they come off.
- Decorative Accessories: Beads, sequins, or other embellishments that can be pulled off and swallowed.
- Zipper Pulls: Small zipper pulls can also be a choking risk, especially if they detach.
- Belt Buckles: Some belt buckles can be sharp or small enough to pose a risk.
- Snaps: Similar to buttons, snaps can come loose and be a choking hazard.
- Fabric Tags: Tags that can be torn off and swallowed, especially if they’re not securely attached.
- Hoods with Drawstrings: Drawstrings can pose strangulation hazards, especially in young children.
- Pockets: Small pockets can hold small items that may be a choking hazard if children insert them into their mouths.
- Embellished Shoes: Shoes with small charms or decorations that can easily come off.
- Ribbons and Strings: Long ribbons or strings can pose a strangulation risk.
When purchasing or dressing kids, it's best to choose clothing without these small items or ensure they are securely attached and safe for the child's age group. Always supervise young children while they’re wearing clothes with potentially hazardous components.
Gift Wrapping and Packaging
If you would like gift wrapping or have special requests, please contact us after placing your order. We are happy to accommodate your needs.
Intellectual Property
All content on the Zarhin Kali website, including images, text, and designs, is protected by intellectual property laws. Unauthorized use of any material is strictly prohibited.
Limitation of Liability
Zarhin Kali is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
Changes to Terms
We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after any changes constitutes acceptance of the new terms.
Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at Zarhinkali@gmail.com or through our social media channels.
Thank you for choosing Zarhin Kali! We appreciate your support and look forward to serving you.